Compaq Notebook AC adapter recall! (10/4/01)
Question
Compaq Notebook AC adapter recall! (10/4/01)
Answer
This question was answered on October 5, 2001. Much of the information contained herein may have changed since posting.
Compaq has announced a recall and replacement program through which affected Compaq customers will receive a new replacement AC adapter for each recalled AC adapter. There will be no charge to Compaq customers who participate in the exchange program.
Compaq received 5 reports of fire that were contained to the cases of the AC adapters.
The affected AC adapters were sold worldwide as separate options, as replacement parts, and with certain of the following notebooks computers:
Armada M300
Armada M700
Armada E500s
Armada E500
Armada V300
Armada 100s
Armada 110
Armada 3500
Notebook 100
Prosignia 170
Prosignia 190
Presario 800 (South Korea only)
Exceptions:
Taiwan, PRC, and Hong Kong: the recall does not include the Prosignia 170 and 190
Japan: the recall does not include Armada 110
This recall and replacement program involves AC adapters made by only one of the multiple manufacturers used by Compaq, thus, not every AC adapter sold with a notebook listed above will be affected by this recall.
The affected AC adapters can be identified by the adapter Model Series Number located directly under the Compaq Computer Corporation name on the AC adapter label.
This recall and replacement program affects only AC adapters with the Model Series numbers listed below.
Model Series Number
PPP003SD
PPP003
PP2012
Please Note: Only those AC adapter Model Series that exactly match the list above are affected.
For example: PPP003S is not affected by the recall.
Compaq urges customers to discontinue use of the recalled AC adapters and to order a replacement adapter immediately by going here:
<a href="http://adapterrecall.compaqordercenter.com/english" target="_blank"><font color="#003399">
Author
Posted by Ken of Data Doctors on October 5, 2001
Newsletter
Sign up for our weekly newsletter and get free tips and tricks to keep your computer running well.
See the Newsletter Archives
